Quality Assurance
Conscious of the importance of quality and services as of the possible consequences which could generate a nonconformity in customer satisfaction, safety, work environment, productivity and finances, Olympia established, documented and set up a non-conformity system. Our quality manual written in accordance with ISO 9001, aims continuously to improve our efficiency by; promptly detecting non-conformities , rectifying them, and preventing their appearances.
It describes the responsibilities and the bonds of communication to make so that the activities of planning, development and product quality control are managed adequately and maintained in an effective way in order to achieve our quality goals.
The company has established, documented and implemented a management system which:
- identifies the processes on all the levels of the organization;
- determines the sequence and the interaction of the processes;
- determines the criteria and the methods necessary to ensure the effectiveness of operation and the control of the processes;
- ensures the availability of the resources and operations;
- plan, implements the actions necessary to obtain the desired results and continuously improves quality.
Each worker is sensitized and advised that he/she is solely responsible for the quality of her work. The management is responsible for projecting the standards to our employees.
If Olympia would use subcontractors who would affect the conformity of the product towards the established standards, we will have to ensured the control of all external processes in question.
Certifications:
ISO 9001 : 2000
CWB
If requested, we are able to adapt to your quality standards